Privacy Policy

1. Introduction

Sankofa Cornerstone Consulting LLC ("Sankofa Cornerstone," "we," "us," or "our") is a limited liability company organized under the laws of the State of New York. We respect the privacy of visitors to our website located at sankofacornerstone.com (the "Site"), as well as the clients and prospective clients who interact with us by phone, email, text message, or in consultations.

This Privacy Policy explains what personal information we collect, how we use and share it, the choices available to you, and the rights you may have under applicable law — including the rights afforded to California residents under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the "CCPA").

This Policy applies to information collected through the Site and through general correspondence with our firm. It does not apply to information exchanged in the course of an active legal representation under a signed engagement agreement, which is instead governed by that engagement agreement, the applicable rules of professional conduct, and the attorney-client privilege (see Section 10).

2. Information We Collect

2.1 Information You Provide Directly

• Contact and intake information, such as your name, mailing address, email address, and telephone number, submitted through our contact or intake forms.
• Information about your legal matter that you voluntarily share when requesting a consultation, including details about your business, organization, or circumstances.
• Billing and payment information. If you pay invoices online or through a client portal, payment details are processed by our third-party payment processor; we do not store full payment card numbers on our own servers.
• Newsletter and marketing sign-up information, such as your name and email address, if you subscribe to firm updates or alerts.
• Content of communications you send us by phone, email, or text message.

2.2 Information Collected Automatically

When you visit the Site, we and our service providers may automatically collect:

• Your IP address and general (non-precise) location information
• Browser type, device type, and operating system
• Pages visited, time spent on pages, and referring or exit pages
• Information collected through cookies, web beacons, and similar tracking technologies (see Section 4)

2.3 SMS/Text Messaging Information

If you opt in to receive text messages from us — for example, appointment reminders or intake follow-ups — we collect your mobile phone number and the content of those communications in order to provide the requested service. See Section 6 for our full SMS terms.

3. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and schedule consultations
• Provide, manage, and communicate with you about legal services
• Process payments and manage client portal access
• Send administrative communications, appointment reminders, and requested SMS or email updates
• Send marketing communications and newsletters to those who opt in (you may unsubscribe at any time)
• Maintain, secure, and improve the Site
• Comply with legal, regulatory, and professional responsibility obligations
• Detect, investigate, and prevent fraud or misuse of the Site

We do not sell, rent, or share your personal information with third parties for their own marketing purposes.

4. Cookies and Analytics

We may use cookies, web beacons, and similar technologies, including third-party analytics tools such as Google Analytics, to understand how visitors use the Site and to improve its content and functionality. You can control or disable cookies through your browser settings; doing so may affect certain features of the Site. For general information about cookies, visit www.allaboutcookies.org.

5. How We Share Your Information

We may share personal information with:

• Service providers who perform services on our behalf — such as website hosting, email and SMS delivery, payment processing, practice management software, and analytics providers — under confidentiality obligations
• Co-counsel, experts, or other professionals engaged to assist with a client matter, with the client's authorization
• Government authorities, courts, or regulators when required by law, subpoena, or court order
• A successor entity in the event of a merger, acquisition, or sale of firm assets
• Any other third party when you have given us your consent to do so

We do not sell your personal information, and we do not share your mobile opt-in or SMS consent data with third parties for their marketing purposes.

6. SMS Terms of Service

If you opt in to receive text messages from Sankofa Cornerstone Consulting LLC:

• Message and data rates may apply.
• Message frequency varies based on your interactions with us.
• Reply STOP at any time to opt out of further text messages.
• Reply HELP for assistance.
• Consent to receive text messages is not a condition of purchasing or receiving any legal services.
• We will not share your mobile number or SMS consent data with third parties for their marketing purposes.

7. Email Marketing and Newsletters

If you subscribe to our newsletter or marketing communications, we use your email address to send firm updates, legal alerts, or event information. You may unsubscribe at any time using the link included in any marketing email or by contacting us directly using the information in Section 17.

8. Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, or disclosure. Payment information submitted through our client portal or payment processor is encrypted in transit. However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.

9. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Policy, comply with our legal and professional responsibility obligations (including applicable New York recordkeeping requirements for client files), resolve disputes, and enforce our agreements.

10. Attorney-Client Relationship and Confidentiality

Submitting information through the Site, by email, or by text message does not, by itself, create an attorney-client relationship between you and Sankofa Cornerstone Consulting LLC. An attorney-client relationship is formed only upon execution of a written engagement agreement. Please do not send confidential or sensitive information through our general contact form until an attorney-client relationship has been established.

Once an attorney-client relationship is formed, information relating to your representation is protected by the attorney-client privilege and the confidentiality obligations of Rule 1.6 of the New York Rules of Professional Conduct, and is handled in accordance with our engagement agreement rather than this general Privacy Policy.

11. Your Privacy Choices and Rights

Depending on your location, you may have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate personal information
• Request deletion of your personal information, subject to our legal and professional recordkeeping obligations
• Opt out of marketing communications at any time
• Decline cookies through your browser settings

To exercise any of these choices, contact us using the information in Section 17.

12. California Privacy Rights (CCPA/CPRA)

This section applies to individuals who reside in California. Although Sankofa Cornerstone Consulting LLC may not meet all of the revenue or data-volume thresholds that trigger the full obligations of the CCPA, we provide this section as a matter of transparency and good practice for our California clients and website visitors.

Categories of Personal Information Collected

In the preceding 12 months, we may have collected the following categories of personal information, as defined by the CCPA:

• Identifiers (such as name, email address, phone number, and IP address)
• Commercial information (such as billing and transaction records)
• Internet or other electronic network activity information (such as browsing activity on our Site)
• General (non-precise) geolocation data
• Professional or employment-related information you choose to provide
• Inferences drawn from the categories above to reflect your preferences

We do not collect or knowingly process sensitive personal information beyond what is reasonably necessary to provide legal services, and we do not use or disclose sensitive personal information for purposes other than those permitted under the CCPA.

Your California Rights

Subject to certain exceptions, California residents have the right to:

• Know what personal information we have collected, used, disclosed, and (where applicable) sold or shared about you
• Delete personal information we have collected from you, subject to exceptions such as our recordkeeping obligations under the New York Rules of Professional Conduct
• Correct inaccurate personal information
• Opt out of the sale or sharing of personal information — we do not sell or share personal information as those terms are defined under the CCPA
• Limit the use or disclosure of sensitive personal information
• Not receive discriminatory treatment for exercising any of these rights

How to Submit a Request

You may submit a request to know, delete, or correct your personal information by using the contact information in Section 17. We will take reasonable steps to verify your identity before responding, generally by matching the information you provide to information already in our records. You may also designate an authorized agent to submit a request on your behalf; we may require proof of the agent's authority and separate verification of your identity.

We will respond to verifiable requests within the time periods required by the CCPA.

“Shine the Light”

California residents may also request, once per year, information about our disclosure (if any) of personal information to third parties for their direct marketing purposes, under California Civil Code Section 1798.83. We do not share personal information with third parties for their own direct marketing purposes.

13. Children's Privacy

The Site is not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us so that we can delete it.

14. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites, and we encourage you to review their privacy policies before providing any personal information.

15. Attorney Advertising Disclaimer

This website may be considered attorney advertising under the New York Rules of Professional Conduct. Prior results do not guarantee a similar outcome. The information on this Site is for general informational purposes only and does not constitute legal advice. No attorney-client relationship is formed by your use of this Site.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The "Effective Date" at the top of this Policy indicates when it was last revised. We encourage you to review this Policy periodically.

17. Contact Us

If you have questions about this Privacy Policy or wish to exercise any of the rights described above, please contact us at: